CUSTOMER SUPPORT CONTACT
Customer Support hours are 8 am – 4 pm CT, Monday-Friday, except U.S. Holidays. Our typical response time during business hours is four hours. Please allow our team that time to respond.
Please use form below to reach our Customer Support team.
FAQs
Q: How do I login to my student portal?
You can log in to your account, and access the course content, by going HERE. You must use the email address you purchased with to sign into your account. If you don’t recall your password, you can reset it by following the “Forgot Password?” prompts on that page. Make sure to check your spam box for the password reset email.
If you still can’t access your account it could be a typo in your email address, then please do not create a new account under a different email address.
Instead, use the form above to send our Customer Support Team an email to let us know what’s happening.
Q: Why is my program dashboard blank when I login?
Please login with the same email you used to purchase your program. If you login with an email address that is different from the one you used to purchase, you’ll be taken to a blank dashboard. The login email must match the purchase email to access your program.
Q: Why is my program dashboard blank even though I’m using the right purchase email?
It’s possible there was a typo in the original email address you submitted at the time of purchase. Please use the form above to share the correct spelling of the email address you used when you purchased so we can update it and you can access your program.
Q: Why is my program dashboard only showing one of the programs I purchased, but not the others?
It’s possible that you used different emails when you purchased each program. Please use the form above to share both of the emails you used and tell us which one you’d like to use so we can ensure all the programs you purchased are in one dashboard.
